FAQ
Frequently Asked Questions. |
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There are 16 entries in the FAQ.
Pages: 1
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| Ship to South Africa |
 | Hello, Do you ship to South Africa? I live in Johannesburg and would like to order some products but would like to know which carrier you use and estimate delivery time... regards, carlos+27725408616cnfreitas@mail.com |
| Clothes |
| Are you traded goods replicas ???Where are youz sending from?Yours very sincerely ! |
| What is your Western Union payment info |
| No answer entered yet |
| I can't pay by PayPal? |
| No answer entered yet |
| How do I sign up as a member? |
| Signing up to become a member of voguewarehouse.com is easy!
Simply click Register
When you reach the Register page, create an account by entering your name, email address, and a password of your choice. Choose which newsletters you wish to receive, then click the "send registration" button. The process is is simple and takes less than a minute.
Comments:
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| How do I place an order? |
| The process is quick and easy!
1. Sign in;
2. Choose the item you want to buy, click “add to cart” button, this item will be in your shopping cart.
3. You can continue to shop, if you want to check out, just click “check out” button.
4. Make sure the shipping address is correct, you can also update a new shipping address.
5. Confirm the order, leave a note to us with your order if you want to, and make the payment.
Comments:
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| Is shipping free? |
| No, the shipping is not free.
Generally the shipping cost is calculated by the value of the orders:
(to USA and Europe)
Price < $28.00 Shipping cost: $12(fixed)
Price > $28.00 Shipping cost: Price x 0.36 + $2
For example:
If you buy an item which cost $12, and the shipping cost will be $12, so the total price will be $24;
If you buy 2 this item, the price will be $24, but the shipping cost will be $12 too, so the total price will be $36;
If you buy 3, the price will be $36, so the shipping cost is:
36x0.36+2=$14.96, and the total price will be $50.96
when you place an order, Voguewarehouse will calculate the shipping cost and the total price automatically.Besides these,You needn't to pay any other charges, But we are not responsible for the custom charges.
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| Are all Items on web available? |
| Most of the items are all available and can be shipped in 24 hours after payment. But due to the numerous orders we handled every day, some of them will be out of stock sometimes, we will answer your order and inform the earliest availability.
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| Can I order a pair/piece sample? |
| Yes,you are welcome to order a pair/piece as sample before placing order.We don't mind to start business from minimum order even 1 pair/piece.And we prefer to start a regular order at minimum 5 pairs/pcs. |
| My parcel was detained by Custom, what can I do ? |
| The Custom will contact you,also you can contact the Custom,and take the parcel back,generally,you may pay some custom tax,and we are not responsible for duties or custom charges.
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| How will the products be shipped? How long until I receive my products? |
| Your order will be processed within 48 hours upon receiving your payment. Shipping is done via either AIR MAIL, EMS, or TNT express.Delivery may take from 6-15 days.We will provide the tracking number(EMS,TNT,airmail with no tracking numbers) after ship the items out in your account,please login to check it.
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| How to do Drop Shipping? |
| 1,You can take photos from ours website to show your clients freely.
2,Write details in the comment when do order.
3,Send us your client`s shipping adress when do order.
4,We ship out items according to your demand.
5,It is easy and fast , top convenient for your business. |
| Do you guarantee customs clearance? |
| No. However 99% of our customer receive their products successfully. We are more willing to ship the items in small packages to different address you offered to avoid such issue. But the case sized by customs is few.
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| I have a complaint. What can I do about it? |
| Please send us detailed pictures of the product you have received and are unsatisfied with. After we receive: A - detailed pictures of the product B - detailed email with your complaint We will investigate your complaint and respond to you accordingly.
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| Can I return the products for a refund? |
| Our staff will check the items before ship them out,so usually we do not accept returns. If you received a damaged item,please send us the detail pictures and we will investigate them,and we will respond to you accordingly. |
| If I need to order the items which aren't on the website,can you find them for me? |
| OK, that is no problem. Mail us the pictures you want, which are out of our Web. |
Ship to South Africa
FAQs 
